Let's make your customization process as smooth as possible! For the best results, we recommend submitting your artwork in AI (Adobe Illustrator) or EPS (Encapsulated PostScript) file formats. These professional formats ensure your designs stay crisp and clear at any size – whether they're going on a small plaque or a large display. Don't have your artwork in these formats? No worries! Our team is here to help. For an
additional fee, we can work with you to convert your existing files that perfectly matches your vision. We want your customized items to look absolutely perfect!

We know timing is everything when it comes to special events! Here's the great news: if you place a non-custom order before 4PM Central Standard Time, it typically ships the next business day. For custom orders, we usually need 10 business days for production before shipping – this ensures we can give your unique items the attention to detail they deserve. Need it faster? We've got you covered! We offer expedited shipping and rush production options for those time-sensitive situations. Just reach out to one of our friendly sales consultants, and they'll work with you to make sure your items arrive right when you need them. We pride ourselves on being flexible and understanding when it comes to your timeline needs!

The sky's the limit when it comes to customizing your items! Whether you want to add multiple artwork elements, experiment with different color combinations, or create a variety of unique pieces, we're here to make it happen. You can mix and match different customization options – from logos and text to special finishes and colors – across your entire order. Every project is unique, and we love working with clients to bring their creative
visions to life. Our experienced team will guide you through all the possibilities and help you choose the perfect combination of customizations that work best for your specific products and event needs. Just let your imagination run wild, and we'll help you turn those ideas into reality!