For companies large and small, a grand opening or ribbon-cutting is a defining moment; not only does it get the public interested in your business, but it also sets the tone for what kind of company you will endeavor to be down the road.
Ensuring that the communities in the Des Moines area have the best grand opening possible is Golden Openings.
Started in 1997 with a vision of giant scissors that really can cut, the company has grown exponentially over the years with an average 30 percent increase in revenue each year.
"We set the standard and lead the way in grand openings, ribbon-cuttings, groundbreakings and ceremonial events," Kimberly Baeth, president of Golden Openings, told Grimes Journal. "We live by our vision, mission and goals every day and have become a local and national award-winning company."
Baeth's goals include becoming the most-trusted expert and provider in the world for ceremonial event service and product needs, to include increasing franchises and partnership offices in the U.S., Canada and Australia. Baeth also hopes to expand their guide books, and travel to China to meet vendors to expand and improve product options.
This company has earned countless awards throughout its history, including the U.S. Chamber of Commerce Business of the Year, U.S. Chamber of Commerce Community Champion Award, National Enterprising Business Woman of the Year Award, and National Association Woman Business Owner of the Year Award finalist.
"We address business challenges by creating raving fans and being 'remark'-able (striving for 5-star reviews)," Baeth said. "This encourages our customers to call on us often, knowing that we always beat or match any prices, deliver before deadlines, enthusiastically fulfill orders, and offer free event advice."
Baeth said Golden Openings executes operational excellence by developing trust with customers through quality service and products.
"We listen to what our customers, need then manufacture new products based on their requests, if it’s in our niche market," she said. "For example, giant light switches didn’t exist last year; now they do and we sell them often."
The company has many ways they give back to the community, including offering discounts for nonprofits and donating to causes every year.
"The answer is always 'yes' at Golden Openings," said Baeth, whose company has its eye set on $2 million in revenue for 2020.